Privacy policy
Last updated: 11 October 2026
This policy explains what personal data we collect through vesselsflow.com, why, and what rights you have. It covers this website only. The VesselsFlow PMS and Manuals AI applications have their own terms and data processing agreement for customers.
Who we are
The data controller is DigitalConnect, Skoufa 149, 132 31 Petroupoli, Greece, VAT no. EL101203210, trading as VesselsFlow. Contact: info@vesselsflow.com.
What we collect and why
| Where | Data | Purpose | Legal basis |
|---|---|---|---|
| Contact form | Name, email, company, phone, topic, message | To reply to your message | Your consent and our legitimate interest in answering enquiries (GDPR art. 6(1)(a), (f)) |
| Demo request form | Name, email, company, role, phone, country, fleet size, message | To arrange a demo and, if you wish, a trial account | Steps at your request before a contract (art. 6(1)(b)) and your consent |
| Security | IP address (stored as a one-way hash for one hour), time of the request | To stop automated spam and abuse of the forms | Legitimate interest (art. 6(1)(f)) |
| Analytics, only if you accept | Pages visited, device and browser type, approximate location, shortened IP | To see which pages are useful | Your consent (art. 6(1)(a)) |
We do not sell personal data and we do not use it for advertising.
Who receives the data
- Our hosting provider, InWebPro Ltd, which stores the website and our email on servers in a data centre in Athens, Greece. Your data stays within the EU.
- Demo requests are stored in the VesselsFlow PMS platform, hosted with the same provider.
- Google Ireland Ltd, for Google Analytics, only if you accept analytics cookies. Google may process data in the United States under the EU–US Data Privacy Framework.
How long we keep it
- Contact messages: up to 24 months after our last exchange, unless we start working together.
- Demo requests that do not lead to a contract: up to 24 months.
- Hashed IP addresses for spam protection: one hour.
- Analytics data: 14 months.
Your rights
You can ask to access, correct or delete your data, to restrict or object to its use, and to receive it in a portable format. Where we rely on consent you can withdraw it at any time; for analytics, use . Write to info@vesselsflow.com and we will answer within one month.
You can also complain to the Hellenic Data Protection Authority (www.dpa.gr) or the authority of the country where you live.
Security
The site is served only over HTTPS. Form submissions are checked for spam and sent by email to our team; the website itself does not keep a copy of your message.
Changes
If this policy changes we will update the date at the top of this page.